Wine Sales Associate

The Wine Shop Ltd.; Fergus; Hybrid; CAD 25,000 - 38,000; Full time

Job summary

The Wine Shop Ltd. in Fergus, Ontario is seeking a dedicated sales teammate who delivers superior shopping experiences to customers. The role focuses on guest service excellence, cash handling, and product knowledge in a fast-paced retail setting.

Requirements include 2 years of customer service, Smart Serve certification, and proficiency with Windows applications (Word/Excel/Outlook). Must be able to lift 40lbs and work flexible days, evenings, weekends, and holidays.

Qualifications

• 2 years of customer service experience required.
• Smart Serve Certification.
• Experience with computer-based POS systems and cash handling.
• Working knowledge of Windows applications including Word, Excel and Outlook.

Responsibilities

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer.
• Assist customers with their purchases and provides them with product information when required.
• Assists with product shipments and merchandising, including light cleaning of shelves and display units.
• Handle cash and accurately balance the till.
• Complies with Health and Safety rules & Security within the workplace.
• Team player who contributes equally to the team's efforts.

Skills

Guest service

POS experience

Cash handling

Customer service

Smart Serve

MS Office

Flexibility

Lifting 40lbs

Tools

Word

Excel

Outlook

Job description

We are currently looking for a new extraordinary teammate to join us at The Wine Shop. We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.

We are looking for a teammate with...

• Demonstrated guest/customer service excellence focus
• Experience working with computer-based point of sale systems and handling cash an asset
• 2 years of customer service experience required
• Smart Serve Certification
• Working knowledge of Windows application including Word, Excel and Outlook
• Flexibility to work days, evenings, weekends and holidays
• Ability to consistently lift 40lbs on a regular basis
  

This teammate will be accountable for...

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer
• Assist customers with their purchases and provides them with product information when required
• Assists with product shipments and merchandising, including light cleaning of shelves and display units
• Handle cash and accurately balance the till
• Complies with Health and Safety rules & Security within the workplace
• Team player who contributes equally to the team's efforts.