Sales Associate

The-Wine-Shop; Owen Sound; On-site; CAD 21,000 - 28,000; Full time

Job summary

The Wine Shop in Owen Sound, Ontario is hiring a friendly sales teammate to deliver a superior shopping experience. You will assist customers, provide product information, and help with shipments and merchandising while maintaining a clean, inviting store environment.

The role requires 2 years of customer service, Smart Serve certification, experience with POS systems, and ability to handle cash accurately. Flexibility to work days, evenings, weekends and holidays is essential.

Qualifications

• 2 years of customer service experience required.
• Smart Serve Certification required.
• Working knowledge of Windows/Word/Excel/Outlook.

Responsibilities

• Ensuring total customer satisfaction and outstanding customer service for every customer.
• Assist customers with purchases and provide product information when required.
• Assist with product shipments and merchandising, including light cleaning of shelves and displays.
• Handle cash and balance the till accurately.
• Comply with Health and Safety rules & Security within the workplace.
• Be a team player contributing to the team's efforts.

Skills

Guest service excellence

Cash handling

POS familiarity

Flexibility

Team player

Lifts 40 lbs

Education

Smart Serve Certification

Tools

POS systems

MS Office

Job description

We are currently looking for a new extraordinary teammate to join us at The Wine Shop. We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.

We are looking for a teammate with...

• Demonstrated guest/customer service excellence focus
• Experience working with computer-based point of sale systems and handling cash an asset
• 2 years of customer service experience required
• Smart Serve Certification
• Working knowledge of Windows application including Word, Excel and Outlook
• Flexibility to work days, evenings, weekends and holidays
• Ability to consistently lift 40lbs on a regular basis

This teammate will be accountable for...

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer
• Assist customers with their purchases and provides them with product information when required
• Assists with product shipments and merchandising, including light cleaning of shelves and display units
• Handle cash and accurately balance the till
• Complies with Health and Safety rules & Security within the workplace
• Team player who contributes equally to the team's efforts.