Sales Associate

The-Wine-Shop; Toronto; On-site; CAD 32,000 - 42,000; Full time

Job summary

The Wine Shop is seeking a dedicated teammate to deliver a superior shopping experience. You will assist customers, provide product information, and help with merchandising while ensuring accurate cash handling.

Flexibility for days, evenings, weekends and holidays is required; Smart Serve Certification is preferred. Join a team focused on exceptional service, safety compliance, and a collaborative work environment in a retail setting.

Qualifications

• Experience with guest/customer service excellence and engagement.
• POS systems and cash handling experience is an asset.
• Minimum 2 years of customer service experience.
• Smart Serve Certification is preferred.
• Proficiency with Windows applications (Word, Excel, Outlook).
• Flexibility to work days, evenings, weekends and holidays.
• Ability to lift up to 40 lbs regularly.

Responsibilities

• Provide outstanding customer service and assist customers with purchases.
• Provide product information when required.
• Assist with product shipments and merchandising; light cleaning of shelves/display units.
• Handle cash and balance till accurately.
• Comply with Health and Safety rules & Security in the workplace.
• Be a team player contributing to the team's efforts.

Skills

Guest/customer service excellence

2 years customer service experience

Flexibility to work days, evenings, +

Ability to lift 40lbs regularly

Team player

Education

Smart Serve Certification

Tools

POS systems

Windows: Word/Excel/Outlook

Job description

We are currently looking for a new extraordinary teammate to join us at The Wine Shop. We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.

We are looking for a teammate with...

• Demonstrated guest/customer service excellence focus
• Experience working with computer-based point of sale systems and handling cash an asset
• 2 years of customer service experience required
• Smart Serve Certification
• Working knowledge of Windows application including Word, Excel and Outlook
• Flexibility to work days, evenings, weekends and holidays
• Ability to consistently lift 40lbs on a regular basis
  

This teammate will be accountable for...

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer
• Assist customers with their purchases and provides them with product information when required
• Assists with product shipments and merchandising, including light cleaning of shelves and display units
• Handle cash and accurately balance the till
• Complies with Health and Safety rules & Security within the workplace
• Team player who contributes equally to the team's efforts.