Road-Travel IT Support Engineer: Windows/Linux Networking

Juowl D2; Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A vibrant IT support company in Vancouver seeks a Technical Support Engineer to provide exceptional technical assistance for desktop and laptop computers across multiple operating systems. Ideal candidates will have experience in IT support roles, troubleshooting skills, and a solid understanding of networking concepts. This position offers both full-time and part-time opportunities with competitive pay ranging from $31.92 to $52.06 per hour, along with benefits including dental care and paid time off.

Benefits

Dental care

Employee assistance program

Extended health care

Life insurance

Paid time off

Qualifications

• Proven experience in IT support or help desk roles.
• Strong understanding of computer networking concepts including LAN, VPN, and firewalls.
• Hands-on experience troubleshooting software and hardware issues across platforms.

Responsibilities

• Deliver technical support for desktop and laptop computers.
• Troubleshoot hardware, software, and network connectivity issues.
• Manage and resolve support tickets efficiently.

Skills

IT support experience

Knowledge of computer networking concepts

Troubleshooting skills

Customer service skills

Tools

ServiceNow

Jira

BMC Remedy

Job description

A vibrant IT support company in Vancouver seeks a Technical Support Engineer to provide exceptional technical assistance for desktop and laptop computers across multiple operating systems. Ideal candidates will have experience in IT support roles, troubleshooting skills, and a solid understanding of networking concepts. This position offers both full-time and part-time opportunities with competitive pay ranging from $31.92 to $52.06 per hour, along with benefits including dental care and paid time off.