Revenue Operations Lead — Mid-Funnel & Territory Design

Affirm; Edmonton; On-site; CAD 101,000 - 151,000; Full time

Benefits offered by this job

Health care coverage

Flexible Spending Wallets

Time off - vacation & holidays

ESPP - employee stock purchase plan

Job summary

Affirm, a remote-first credit innovator, seeks a Revenue Operations Lead to own mid-funnel processes from Discovery to Close, optimize territory design, and govern ISV/Partnership motions. You will partner across Sales, Legal, Product, and Analytics to ensure clean handoffs and scalable practices.

Ideal candidates bring 4+ years in revenue or sales ops with Salesforce expertise, a strong process mindset, and a proven ability to document end-to-end sales workflows.

Qualifications

• BA/BS or equivalent 4-year degree required.
• 4+ years of revenue operations or sales operations experience with exposure to pipeline management, forecasting, and territory planning.
• Proficiency in Salesforce (experience as an administrator is a plus).
• Hands-on experience with territory design — segmentation logic, account scoring, ownership routing, and managing transitions at scale.
• Experience designing and documenting end-to-end sales processes — stage definitions, SLAs, territory rules, and operating cadences.

Responsibilities

• Own mid-funnel sales lifecycle processes (Discovery → Close), including stage definitions, pipeline hygiene, forecasting inputs, and opportunity management standards
• Drive territory planning, segmentation, account-to-rep mapping, ownership transitions, and ongoing territory hygiene
• Lead process clarity and governance for ISV, Strategic Partnerships, and Marketplace motions, ensuring consistent execution and clean handoffs
• Manage cross-functional initiatives end to end across Sales Leadership, Partnerships, Legal, Product, Analytics, and RevOps
• Support forecasting accuracy and pipeline health by improving mid-funnel data quality and instrumentation
• Own documentation and change management for all mid-funnel, territory, and partnerships processes
• Partner with Business Systems on Salesforce workflows, opportunity layouts, territory rules, and GTM tooling improvements
• Partner with Revenue Enablement to train teams on process changes, territory updates, and tooling adoption

Skills

Sales ops

Salesforce proficiency

Territory design

Process documentation

Education

BA/BS or equivalent 4-year degree

Tools

Salesforce CRM

Job description

Affirm, a remote-first credit innovator, seeks a Revenue Operations Lead to own mid-funnel processes from Discovery to Close, optimize territory design, and govern ISV/Partnership motions. You will partner across Sales, Legal, Product, and Analytics to ensure clean handoffs and scalable practices.

Ideal candidates bring 4+ years in revenue or sales ops with Salesforce expertise, a strong process mindset, and a proven ability to document end-to-end sales workflows.