Retail Team Leader - Growth, Training & Benefits

Dollarama; Port Colborne; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Company pension match

Tailor-made training

Career growth

Job summary

Dollarama in Niagara Region is seeking a Team Leader to support the Store Manager and Assistant Store Manager in daily retail store operations. The role focuses on leading store associates, merchandising, and ensuring top customer service.

You will handle manager-on-duty tasks, safety, and cash duties while contributing to a high-volume store’s success. The ideal candidate has 1+ year retail experience and 1–2 years in supervision, with strong leadership and communication skills and open

Qualifications

• Minimum of one year of retail experience.
• 1–2 years in a supervisory role.
• Ambition to progress within the company.
• Open availability (day, evening, weekend).
• Strong leadership and communication skills.
• Ability to multitask and manage priorities in a high-volume environment.

Responsibilities

• Lead and supervise store associates, providing guidance and support.
• Oversee store merchandising, shelf stocking, and daily shipments.
• Ensure excellent customer service standards.
• Perform manager-on-duty tasks (breaks, time, attendance).
• Implement and maintain visual merchandising standards.
• Address customer complaints and resolve issues promptly.
• Maintain store safety and cleanliness standards.
• Perform cash management, open/close duties as needed.
• Participate in inventory processes and employee training.
• Support hiring and performance management.

Skills

Retail exp

Supervisory

Leadership

Communication

Multitasking

Job description

Dollarama in Niagara Region is seeking a Team Leader to support the Store Manager and Assistant Store Manager in daily retail store operations. The role focuses on leading store associates, merchandising, and ensuring top customer service.

You will handle manager-on-duty tasks, safety, and cash duties while contributing to a high-volume store’s success. The ideal candidate has 1+ year retail experience and 1–2 years in supervision, with strong leadership and communication skills and open