Retail Team Leader: Coaching, Merch & Store Ops

Dollarama; New Liskeard; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Career development opportunities

Job summary

Dollarama is seeking an Assistant Store Manager to support daily retail operations and the Store Manager. You will help manage staff, ensure customer satisfaction, and reach sales targets. Acts as Manager on Duty in the manager's absence.

The role requires a minimum of two years in retail with supervisory experience, open availability, and strong leadership skills. We offer a competitive compensation package and career development opportunities for full-time employees.

Qualifications

• Minimum of two years in retail, with at least two years in a supervisory or management role.
• Proven leadership and staff coaching abilities.
• Strong communication and decision-making skills for fast-paced retail environments.

Responsibilities

• Assist Store Manager with daily operations and staff management.
• Oversee merchandising, stocking, and daily shipments.
• Deliver exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees to meet goals.
• Manage cash handling, opening/closing duties as needed.

Skills

Retail experience

Supervisory experience

Leadership

Communication

Decision making

Multitasking

Job description

Dollarama is seeking an Assistant Store Manager to support daily retail operations and the Store Manager. You will help manage staff, ensure customer satisfaction, and reach sales targets. Acts as Manager on Duty in the manager's absence.

The role requires a minimum of two years in retail with supervisory experience, open availability, and strong leadership skills. We offer a competitive compensation package and career development opportunities for full-time employees.