Retail Team Lead: Operations & Customer Service

Dollarama; Melfort; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension plan

Tailor-made training program

Job summary

Dollarama in Melfort, SK is seeking an Assistant Team Leader to support the management team in daily store operations, ensure excellent customer service, and maintain an organized, efficient retail environment. You will assist with managing store operations and staff, handle daily shipments, stock shelves, and participate in hiring and performance processes while keeping safety and cleanliness standards.

This role offers growth in retail leadership with tailor-made training and a company pension

Qualifications

• 1 year of relevant experience in retail
• At least 1 year in a supervisory role
• Flexible availability (day, evening, weekend)
• Excellent communication and interpersonal abilities
• Demonstrated leadership, organizational, and teamwork skills
• Ability to multitask, prioritize, and work in a fast-paced environment
• Customer service-oriented

Responsibilities

• Assist management in store operations and staff
• Box daily shipments and stock shelves
• Climb ladders to reach store areas
• Provide excellent customer service and resolve issues
• Maintain store safety and cleanliness standards
• Handle cash management and opening/closing duties
• Follow up on assigned tasks
• Participate in manager-on-duty duties, breaks, attendance and hiring/processes

Skills

Leadership

Communication

Teamwork

Multitasking

Customer service

Job description

Dollarama in Melfort, SK is seeking an Assistant Team Leader to support the management team in daily store operations, ensure excellent customer service, and maintain an organized, efficient retail environment. You will assist with managing store operations and staff, handle daily shipments, stock shelves, and participate in hiring and performance processes while keeping safety and cleanliness standards.

This role offers growth in retail leadership with tailor-made training and a company pension