Retail Team Lead: Lead Operations & Customer Service

Dollarama; Nipawin; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Job summary

Dollarama in Nipawin, Saskatchewan is seeking an Assistant Team Leader to support the management team in daily retail operations and staff supervision. You will ensure a high standard of customer service and maintain an organized, efficient store environment.

Responsibilities include managing stock, handling shipments, and participating in hiring and performance reviews. This is a full-time on-site role with opportunities for growth in retail and leadership skills.

Qualifications

• Leadership and supervisory capabilities.
• Strong communication and interpersonal skills.
• Ability to multitask and work under pressure.

Responsibilities

• Assist the management team in operating store and supervising staff.
• Stock daily products on shelves and prepare shipments.
• Unbox/box daily shipments and ensure inventory accuracy.
• Provide excellent customer service and resolve issues.
• Handle cash management and opening/closing duties as needed.
• Participate in hiring and performance management processes.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

Dollarama in Nipawin, Saskatchewan is seeking an Assistant Team Leader to support the management team in daily retail operations and staff supervision. You will ensure a high standard of customer service and maintain an organized, efficient store environment.

Responsibilities include managing stock, handling shipments, and participating in hiring and performance reviews. This is a full-time on-site role with opportunities for growth in retail and leadership skills.