Retail Store Lead: Visual Merch & Customer Experience

Winners Merchants International, L.P.; Bathurst; On-site; CAD 25,000 - 31,000; Full time

Benefits offered by this job

Exclusive discounts

Training and development

Associate and Family Assistance

Job summary

Marshalls in Canada is seeking a Retail Store Coordinator to lead daily store operations, deliver outstanding customer experiences, and model performance in a fast-paced environment.

You’ll drive visual merchandising, service standards, and team training, coordinating back room processes and merchandise flow while ensuring policy compliance.

Candidates typically have 1–2 years in retail or service, strong teamwork, and excellent communication and time management skills.

Qualifications

• 1–2 years in retail or service with understanding of customer needs.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and time management skills.

Responsibilities

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations with clear updates and team alignment.
• Plan and guide tasks, training associates on service policies and procedures.
• Train and develop associates in merchandise presentation and customer service.
• Enhance the store’s brand by creating eye-catching merchandise displays in key areas.

Skills

Customer service

Team collaboration

Task management

Time management

Communication

Job description

Marshalls in Canada is seeking a Retail Store Coordinator to lead daily store operations, deliver outstanding customer experiences, and model performance in a fast-paced environment.

You’ll drive visual merchandising, service standards, and team training, coordinating back room processes and merchandise flow while ensuring policy compliance.

Candidates typically have 1–2 years in retail or service, strong teamwork, and excellent communication and time management skills.