Retail Store Operations & Customer Experience Lead

The TJX Companies, Inc.; New Minas; On-site; CAD 26,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Training and development

Assistance programs

Job summary

The TJX Companies, Inc. in Canada is recruiting a Retail Store Coordinator to lead store operations, deliver outstanding customer experiences, and train associates in service policies.

You will work in a fast-paced, collaborative environment across our Winners, HomeSense and Marshalls stores. Ideal candidates bring 1–2 years in retail or service, strong communication and time management, and a proactive approach to teamwork.

Qualifications

• 1-2 years in retail or service
• Collaborative mindset to foster teamwork
• Ability to manage multiple tasks in a fast-paced setting
• Strong communication and time management skills

Responsibilities

• Drive operational excellence in customer service and store operations
• Maintain high standards of customer experience and store standards with clear updates
• Plan, prioritize, and guide tasks while training Associates on policies
• Train and develop Associates in merchandise presentation and service
• Enhance the store brand with eye-catching displays in key areas

Skills

Retail experience

Team collaboration

Task management

Communication

Time management

Job description

The TJX Companies, Inc. in Canada is recruiting a Retail Store Coordinator to lead store operations, deliver outstanding customer experiences, and train associates in service policies.

You will work in a fast-paced, collaborative environment across our Winners, HomeSense and Marshalls stores. Ideal candidates bring 1–2 years in retail or service, strong communication and time management, and a proactive approach to teamwork.