Retail Store Lead: Customer Experience & Merchandising

The TJX Companies, Inc.; Bathurst; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Exclusive discounts

Training & development

Assistance programs

Job summary

The TJX Companies, Inc. Canada invites applications for a Retail Store Coordinator to lead in delivering outstanding customer experiences in a fast-paced retail setting.

You will drive operations in visual merchandising, customer service, and merchandise processing, while mentoring Associates and promoting teamwork. Ideal candidates have 1–2 years in retail or service, strong communication, and the ability to manage multiple tasks efficiently.

Qualifications

• Relevant experience in retail or service (1–2 years).
• Team collaboration and positive relationships are prized.
• Strong communication and time management are essential.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations with clear updates and team alignment.
• Plan, prioritize, and guide tasks while training associates on service policies and procedures.
• Train and develop associates in merchandise presentation and customer service to promote collaboration and improvement.
• Enhance the store’s brand and value strategy with eye-catching displays in key areas.

Job description

The TJX Companies, Inc. Canada invites applications for a Retail Store Coordinator to lead in delivering outstanding customer experiences in a fast-paced retail setting.

You will drive operations in visual merchandising, customer service, and merchandise processing, while mentoring Associates and promoting teamwork. Ideal candidates have 1–2 years in retail or service, strong communication, and the ability to manage multiple tasks efficiently.