Retail Store Coordinator: Customer Experience & Operations

The TJX Companies, Inc.; San Juan de Terranova; On-site; CAD 25,000 - 32,000; Full time

Benefits offered by this job

Exclusive discounts

Training & development

Associate and Family Assistance

Job summary

Marshalls in Canada is seeking a Retail Store Coordinator to lead and inspire teams and deliver outstanding customer experiences in a fast-paced environment. You'll help drive store operations, merchandising, and service excellence.

This role requires 1–2 years in retail, strong teamwork, and the ability to manage multiple tasks while communicating clearly. TJX Canada offers inclusive culture and employee programs, along with associates and family assistance resources.

Qualifications

• 1–2 years in retail or service, with a strong grasp of customer needs and operational processes.
• A collaborative mindset that fosters effective teamwork and positive relationships.
• Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges.
• Strong communication and time management skills for clear information sharing and effective prioritization.

Responsibilities

• Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas.

Skills

Retail experience

Team collaboration

Task management

Communication skills

Job description

Marshalls in Canada is seeking a Retail Store Coordinator to lead and inspire teams and deliver outstanding customer experiences in a fast-paced environment. You'll help drive store operations, merchandising, and service excellence.

This role requires 1–2 years in retail, strong teamwork, and the ability to manage multiple tasks while communicating clearly. TJX Canada offers inclusive culture and employee programs, along with associates and family assistance resources.