Retail Store Lead - Operations & People Development

Dollarama; Yorkton; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation package

Company matched pension plan

Tailor-made training program

Career development opportunities

Job summary

Dollarama in Saskatchewan, Yorkton, is seeking an Assistant Store Manager to support the Store Manager in daily operations and staff oversight. You will help with merchandising, stocking, customer service, and achieving sales targets while acting as Manager on Duty in the Manager's absence.

The role requires minimum two years of retail experience and at least two years in a supervisory or management role, with open availability across days, evenings, and weekends.

Qualifications

• Proven leadership and ability to supervise staff in a retail setting.
• Strong customer service ethos and conflict-resolution skills.
• Clear communication and effective decision-making under pressure.

Responsibilities

• Assist Store Manager with daily store operations and staff management.
• Oversee merchandising, stocking, and processing shipments.
• Deliver exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees for performance improvement.
• Assist with cash handling, opening/closing duties as needed.
• Assign tasks, maintain store safety and cleanliness.
• Conduct performance evaluations and provide feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards and product presentation.
• Support hiring and performance management processes.

Skills

Leadership

Staff supervision

Customer service

Communication

Decision making

Multitasking

Job description

Dollarama in Saskatchewan, Yorkton, is seeking an Assistant Store Manager to support the Store Manager in daily operations and staff oversight. You will help with merchandising, stocking, customer service, and achieving sales targets while acting as Manager on Duty in the Manager's absence.

The role requires minimum two years of retail experience and at least two years in a supervisory or management role, with open availability across days, evenings, and weekends.