Retail Store Lead: Customer Experience & Merchandising

TJX Canada – Winners, Marshalls, HomeSense; City of Lloydminster; On-site; CAD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Associate assistance program

Job summary

Winners in Lloydminster, part of TJX Canada, is seeking a Retail Store Coordinator to lead daily store operations and deliver exceptional customer experiences. You will guide visual merchandising, service standards, and team training in a fast-paced retail environment.

The role requires 1–2 years in retail or service, strong communication, and teamwork. Eligible for employee discounts and development opportunities within a Fortune 100 off-price retailer.

Qualifications

• 1–2 years in retail or service role, understanding customer needs and store operations.

Responsibilities

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations with clear updates and team alignment.
• Plan, prioritize, and guide tasks while training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service to promote collaboration and improvement.
• Enhance the store’s brand by creating eye-catching merchandise displays in key areas.

Skills

Customer service

Team collaboration

Time management

Communication

Job description

Winners in Lloydminster, part of TJX Canada, is seeking a Retail Store Coordinator to lead daily store operations and deliver exceptional customer experiences. You will guide visual merchandising, service standards, and team training in a fast-paced retail environment.

The role requires 1–2 years in retail or service, strong communication, and teamwork. Eligible for employee discounts and development opportunities within a Fortune 100 off-price retailer.