Retail Store Coordinator: Lead Customer Experience

TJX Canada – Winners, Marshalls, HomeSense; Ottawa; On-site; CAD 27,000 - 34,000; Full time

Job summary

Winners at TJX Canada is seeking a Retail Store Coordinator to join our vibrant team in Canada. In this role, you will lead a fast-paced store environment, deliver outstanding customer experiences, and guide Associates through service policies and procedures.

We value collaboration, integrity, and a commitment to development. This position offers opportunities in our Winners, Marshalls, and HomeSense locations with comprehensive training and growth potential.

Qualifications

• 1–2 years of experience in retail or service, with strong understanding of customer needs and store operations.
• Team collaboration and effective teamwork are important.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and time-management skills for clear information sharing.

Responsibilities

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations with clear updates and team alignment.
• Plan, prioritize, and guide tasks while training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service to promote collaboration.
• Enhance the store's brand by creating eye-catching displays in key areas.

Skills

Retail experience

Job description

Winners at TJX Canada is seeking a Retail Store Coordinator to join our vibrant team in Canada. In this role, you will lead a fast-paced store environment, deliver outstanding customer experiences, and guide Associates through service policies and procedures.

We value collaboration, integrity, and a commitment to development. This position offers opportunities in our Winners, Marshalls, and HomeSense locations with comprehensive training and growth potential.