Retail Store Leader: Customer Experience & Merchandising

TJX Canada – Winners, Marshalls, HomeSense; West Vancouver; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Training and development

Employee assistance program

Job summary

Winners at TJX Canada is seeking a Retail Store Coordinator to join our team in West Vancouver, BC. You’ll lead and inspire to deliver outstanding customer experiences in a fast-paced retail setting.

This role involves driving operations, visual merchandising, and staff training while maintaining high standards of service and store performance. Expect a collaborative culture with strong focus on development and inclusion.

Qualifications

• 1–2 years in retail or service.
• Strong teamwork and collaboration.
• Able to manage multiple tasks in a fast-paced environment.
• Strong communication and time management skills.

Responsibilities

• Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas.

Skills

1-2 years retail experience

Team collaboration

Task management

Communication skills

Time management

Job description

Winners at TJX Canada is seeking a Retail Store Coordinator to join our team in West Vancouver, BC. You’ll lead and inspire to deliver outstanding customer experiences in a fast-paced retail setting.

This role involves driving operations, visual merchandising, and staff training while maintaining high standards of service and store performance. Expect a collaborative culture with strong focus on development and inclusion.