Retail Store Coordinator: Customer Experience and Ops Lead

The TJX Companies, Inc.; Toronto; On-site; CAD 27,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Assistance programs

Job summary

Winners in Canada seeks a Retail Store Coordinator to lead customer experiences in a fast-paced environment. You will guide visual merchandising, service standards, and team training to deliver exceptional store performance.

Ideal candidates have 1–2 years in retail, strong collaboration, and excellent communication and time management skills. This on-site role offers growth and development within TJX Canada stores.

Qualifications

• 1–2 years in retail or service; understanding customer needs and operations.
• Collaborative mindset to foster teamwork and positive relationships.
• Ability to efficiently manage multiple tasks in a fast-paced environment.
• Strong communication and time-management skills for clear information sharing.

Responsibilities

• Drive operational excellence in visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas.

Skills

Retail experience

Team collaboration

Task management

Communication skills

Job description

Winners in Canada seeks a Retail Store Coordinator to lead customer experiences in a fast-paced environment. You will guide visual merchandising, service standards, and team training to deliver exceptional store performance.

Ideal candidates have 1–2 years in retail, strong collaboration, and excellent communication and time management skills. This on-site role offers growth and development within TJX Canada stores.