Retail Store Operations Lead

Kibbi; Calgary; On-site; CAD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Training & development

Associate & Family Assistance

Inclusive culture

Job summary

Winners at TJX Canada is seeking a Retail Store Coordinator in Calgary to lead and inspire a team, delivering exceptional customer experiences in a fast-paced environment.

You will drive operations, supervise merchandising and staff, and uphold store standards while fostering collaboration and training among Associates. Join a Fortune 100 company known for its inclusive culture and employee development.

Qualifications

• 1–2 years in retail or service environments.
• Strong understanding of customer needs and expectations.
• Collaborative mindset to work effectively with teammates.
• Ability to manage multiple tasks in a fast-paced setting.

Responsibilities

• Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store's brand and value strategy by creating eye-catching merchandise displays in key areas.

Skills

Retail experience

Customer service

Team collaboration

Time management

Job description

Winners at TJX Canada is seeking a Retail Store Coordinator in Calgary to lead and inspire a team, delivering exceptional customer experiences in a fast-paced environment.

You will drive operations, supervise merchandising and staff, and uphold store standards while fostering collaboration and training among Associates. Join a Fortune 100 company known for its inclusive culture and employee development.