Retail Shift Leader

Canna Cabana; Edmonton; On-site; CAD 20,664 - 34,440; Part time

Benefits offered by this job

Significant opportunity for growth

Experience and learning

Unlimited bonus earning potential

Job summary

Canna Cabana is seeking Part Time Shift Leaders in Edmonton, Canada, who are knowledgeable and dedicated. Responsibilities include assisting in store operations, overseeing staff, ensuring customer satisfaction, and achieving sales targets. Candidates must have valid SellSafe Certification and a high school diploma, with retail experience preferred. This role offers significant opportunities for growth and unlimited bonus earning potential within a growing company in the cannabis industry.

Qualifications

• Valid SellSafe Certification required.
• Minimum of 2 years retail experience required, cannabis industry preferred.
• First Aid certification is an asset.

Responsibilities

• Assist store management in daily operations.
• Oversee responsibilities of the Store Manager when absent.
• Provide guidance to store associates.

Skills

Sales and service orientation

Time management

Teamwork

Communication skills

Customer service skills

Education

High school diploma

College/CEGEP/vocational training

Tools

Microsoft Office

Job description

Overview

Canna Cabana is actively seeking Part TimeShift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store-level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications

• Must have valid SellSafe Certification
• Completion of high school and college/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
• A valid First Aid certification is considered an asset
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• A well-defined sense of diplomacy
• Excellent teamwork and team-building skills
• Thorough understanding of applicable health and safety legislation
• A professional, responsive, and positive work attitude is essential
• Ability to work nights, holidays and weekends and different locations

Job Types: Part-time, Permanent

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential