Retail Shift Leader

Canna Cabana Inc.; Regina; On-site; CAD 22,041 - 30,307; Part time

Job summary

Canna Cabana Inc. is seeking a Part-Time Shift Leader at the Regina Rochdale location. The role involves supervising daily store operations, guiding staff, and maintaining high standards of customer service while achieving sales targets.

Qualified candidates should hold a CannaSell SK certification, have at least a high school diploma with post-secondary training, and be able to work nights, weekends, and multiple locations. Cannabis industry experience is preferred.

Qualifications

• CannaSell SK certification required before first day.
• High school diploma and post-secondary training required.
• 2+ years retail experience, cannabis knowledge preferred.
• Strong customer service and problem-solving abilities.
• Ability to work nights, weekends, and multiple locations.

Responsibilities

• Support store management in daily operations.
• Oversee duties in absence of Store Manager.
• Ensure staffing levels meet business needs.
• Provide guidance to store associates.
• Manage customer service issues and complaints.
• Maintain health, safety and security standards.
• Achieve sales targets and store KPIs.
• Oversee inventory processes on shift.

Skills

CannaSell SK certification

Sales orientation

Time management

Staff training

Customer service

Teamwork

Communication skills

Health and safety knowledge

Education

High school diploma

College/CEGEP/vocational or technical training

Tools

Microsoft Office

Job description

Overview

Canna Cabana is actively seeking Part-Time Shift Leaders at Rochdale, Regina SK who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Address: 6238 6250 Rochdale Blvd Regina, Saskatchewan S4X 4K8 Canada

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Other duties as required

Qualifications

• Must already have, or be able to quickly obtain, CannaSellSK certification before first day of work
• Completion of high school and College/CEGEP/vocational or technical training required
• Must provide a copy of clean Criminal Background Check prior to start date.
• Minimum of 2 years work experience in the retail industry required, Cannabis industry experience preferred
• A valid First Aid certification is considered an asset
• Demonstrated sales and service orientation required
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Ability to work any shift based on business needs, Monday to Sunday
• Ability to work nights, holidays and weekends and different locations
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• Well-defined sense of diplomacy
• Excellent teamwork and team building skills
• Thorough understanding of applicable health and safety legislation
• Professional, responsive, and positive work attitude is essential

Job Types: Part-time, Permanent Location: 6238 6250 Rochdale Blvd Regina, Saskatchewan S4X 4K8 Canada

Why You Should Apply

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

To get your CannaSell Licence please visit - https://stec.skillbuilder.co/catalog/cannasell-sk-responsible-cannabis-sales