Retail Shift Leader

Canna Cabana; Regina; On-site; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Growth opportunities

Unlimited bonus earning potential

Job summary

A dynamic cannabis retail company in Regina, SK seeks a Full-time Shift Leader with at least 2 years of retail experience. Responsibilities include supervising store operations, resolving customer issues, and meeting sales targets. Candidates should hold a high school diploma, CannaSell SK certification, and a clean Criminal Background Check. The role offers growth opportunities, a positive work environment, and unlimited bonus earning potential.

Qualifications

• CannaSell SK certification before the first day of work.
• Minimum 2 years of experience in the retail industry; cannabis preferred.
• Clean Criminal Background Check prior to start date.

Responsibilities

• Assist in supervising and facilitating daily store operations.
• Oversee Store Manager responsibilities when needed.
• Handle customer complaints and ensure health and safety regulations.

Skills

Sales and service orientation

Excellent time management

Customer service skills

Teamwork skills

Microsoft Office proficiency

Education

High school diploma

College/CEGEP/vocational training

Job description

Canna Cabana is actively seeking Retail Full‑time Shift Leaders at Prince of Wales, Regina SK who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Job Type

Full-time, Permanent

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
• Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
• Achieving sales target and store level KPI’s
• Ensuring employees on shift are actively pursuing sales goals
• Oversee and assist in inventory management and be accountable for the inventory processes on shift
• Other duties as required

Qualifications

• Must already have, or be able to quickly obtain, CannaSell SK certification before first day of work
• Completion of high school and College/CEGEP/vocational or technical training required
• Demonstrated sales and service orientation required
• Must provide a copy of clean Criminal Background Check prior to start date
• Minimum of 2 years work experience in the retail industry required; Cannabis industry experience preferred
• A valid First Aid certification is considered an asset
• Excellent time management and prioritizing skills required
• Demonstrated ability to train and motivate staff required
• Skills to monitor and lead by example as required
• Ability to work any shift based on business needs, Monday to Sunday
• Ability to work nights, holidays and weekends and different locations
• Basic office administration skills required
• High level of proficiency with Microsoft Office productivity suite
• Highly effective teamwork skills
• Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
• Strong customer service and troubleshooting skills
• Well-defined sense of diplomacy
• Excellent teamwork and team building skills
• Thorough understanding of applicable health and safety legislation
• Professional, responsive, and positive work attitude is essential

Benefits

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

Application Note

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.