Retail Shift Leader

Canna Cabana Inc.; Town of Slave Lake; On-site; CAD 19,000 - 25,000; Part time

Job summary

Canna Cabana Slave Lake is seeking a Part Time Shift Leader to join our team. You will support store management, supervise daily operations, and act as a customer service role model during shifts.

We value knowledgeable, responsible, hardworking, dedicated, and mature individuals who can uphold store standards and handle customer issues professionally.

Qualifications

• Part time Shift Leader role at Canna Cabana Slave Lake.
• Knowledgeable, responsible, hardworking, dedicated, and mature individuals.
• Strong customer service mindset and professional conduct.

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary

Skills

Leadership

Customer service

Team supervision

Maturity

Teamwork

Job description

Overview

Canna Cabana Slave Lake is actively seeking Part TimeShift Leaderswho are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

#108 1104 Main Street SW Slave Lake, Alberta T0G 2A1 Canada

Responsibilities

• Provide assistance to store management in supervising and facilitating the daily operations of the store
• Oversee the responsibilities of the Store Manager in the absence of SM or ASM
• Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
• Provide direction, guidance, and instruction to all store associates as required
• Ensure store conditions are consistently upheld to established standards
• Assist in ensuring staffing levels adequately meet business needs, only when requested
• Be the sales and customer service leader/role model in the absence of SM/ASM
• Greet and assist customers in a way that models exemplary conduct to other staff
• Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
• Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary