Retail Sales Technician

RED Mountain Resort BC; Rossland; On-site; CAD 25,000 - 34,000; Full time

Job summary

RED Mountain Resort BC is seeking a Retail Sales Technician for the 2026/27 winter season to manage all retail sales at Piste Off, delivering exemplary customer service and a welcoming shopping experience. The role emphasizes cash handling, product knowledge, and team collaboration to ensure accuracy and efficiency in daily operations.

The position requires experience with POS software, familiarity with Excel and Word, and the ability to troubleshoot computer problems.

Qualifications

• Cash handling experience required.
• Retail shop experience required.
• POS software experience.
• Proficiency with Excel & Word.
• Knowledge of Red Mountain Resort, Rossland and their history.

Responsibilities

• Process all sales transactions in a friendly and efficient manner.
• Provide customers with excellent service and a memorable shopping experience.
• Maintain an attractive, clean, and inviting shop environment.

Skills

Cash handling

Customer service

Team player

Interpersonal skills

Retail sales

Education

Post secondary education asset

Tools

POS software

Excel

Word

Job description

RED Mountain Resort is hiring a Retail Sales Technician for the 2026/27 winter season! The Retail Technician is responsible for handling all retail sales at Piste Off with a mandate to provide exemplary customer service.

MAJOR RESPONSBILITIES

• POS Sales Processing/Paper Handling
  • Process all sales transactions in a friendly and efficient manner
  • File forms, vouchers and documents in appropriate locations
  • Accurate and efficient cash handling, balance end of day cash-outs
• Customer Service
  • Provide customers with excellent service and a memorable shopping experience
  • Possess good product knowledge – know what you are selling
  • Keep the shop environment upbeat and comfortable
  • Answer phones & reply to work emails
  • Be able to answer questions about Red Mountain Resort services and on-mountain activities
• Inventory & Merchandising
  • Ensure environment is always clean, tidy, attractive, and inviting
  • Receive merchandise, reconcile with packing slip & tag stock
  • Note inventory levels; inform supervisor re: low stock items
  • Be aware of backroom stock availability
  • Re-stock shelves and racks as required
  • Be alert and help to prevent any loss of merchandise

KEY KNOWLEDGE, SKILLS AND ABILITIES

Education

• Post secondary education an asset

Experience

• Good retail product knowledge
• Knowledge of Red Mountain Resort, Rossland and their history
• Cash handling experience required
• Retail shop experience required
• Experience with POS software
• Proficiency with Excel & Word
• Able to troubleshoot computer problems

Physical and Other Requirements

• Ability to lift at least 50 lbs.
  • Ability to work on your feet for long period of time
  • Ability to carry stock up several flights of stairs

Skills and Abilities

• Respects and supports company policies and procedures
• Willingness to help fellow employees & be part of the team
• Conforms to Red Sports employee code of conduct/appearance requirements
• Exceptional interpersonal skills
• Good team player
• Customer service-oriented
• Accuracy and efficiency in transaction processing and cash handling
• Able to maintain friendly, professional attitude in a high-Pressure environment.

The wage for this position is $18.25/hour.