Retail Sales Associate

PUMA Group; Ottawa; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading sports apparel company in Ottawa, Ontario, is seeking a customer service-oriented individual for a retail position. Responsibilities include ensuring excellent customer experiences, achieving sales targets, and processing transactions. Candidates should have 1-2 years of experience in a retail environment and strong communication skills. The role offers a competitive base pay of $17.60-$20.60 plus benefits.

Benefits

Employee discounts

Health benefits

Qualifications

• 1-2 years’ experience in customer service-oriented retail setting.
• Strong team player with effective communication skills.
• Ability to learn quickly and basic knowledge of MS Office.

Responsibilities

• Provide high standards of customer experience and service.
• Achieve sales, KPIs, and profitability targets.
• Process sales transactions accurately at checkout.

Skills

Customer service experience

Teamwork

Communication skills

Quick learning

Basic computer skills

Lifting ability (up to 30 pounds)

Job description

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $17.60-$20.60 + Benefits

(Benefit Summary_Part Time)

There is no application deadline, PUMA North America Inc. will accept applications for this role on an ongoing basis.

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.