Store Manager: Growth & Customer Experience Leader

Canadian Tire Corporation; Quebec; On-site; CAD 52,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Well-being perks

Career growth opportunities and staff/

Job summary

L’équipement retailer L’Équipeur is seeking a store leader in Canada to coach and motivate the team, uphold service standards, and drive omni-channel sales including in-store and online orders. This role emphasizes leadership, training, and adherence to pricing and LP policies.

The position requires 3-5 years of retail experience, high energy, and strong communication skills. It offers comprehensive benefits, incentives, and opportunities for growth within the Canadian Tire family.

Qualifications

• 3-5 years retail experience required.
• Proven ability to coach, mentor and develop department team.
• Exceptional communication skills and organizational skills.
• High energy, enthusiasm, and a drive to succeed.
• Basic computer skills required.

Responsibilities

• Provides leadership to the team, coaching and following up to ensure service model standards are delivered to customers.
• Enforces delivery of our operating model customer service standards.
• Provide omni-channel experience by in-store eCommerce sales and fulfilling eCommerce orders within service levels.
• Supports customer loyalty and credit card programs promotion to aid customer acquisition.
• Demonstrates store pricing standards and visual compliance per workbook.
• Plan and execute weekly price changes, promotions, and department POP.
• Deliver annual corporate shrink targets through education and inventory control.
• Oversee annual inventories and LP, Cash and Audit compliance.
• Create efficient store weekly scheduling for sales and support, and manage shifts.

Skills

Coaching & mentoring

Communication skills

Organizational skills

Team leadership

Customer service orientation

High energy

Basic computer skills

Job description

L’équipement retailer L’Équipeur is seeking a store leader in Canada to coach and motivate the team, uphold service standards, and drive omni-channel sales including in-store and online orders. This role emphasizes leadership, training, and adherence to pricing and LP policies.

The position requires 3-5 years of retail experience, high energy, and strong communication skills. It offers comprehensive benefits, incentives, and opportunities for growth within the Canadian Tire family.