Retail Floor Leader: Team Mentor & Operations

Skechers USA Canada Inc.; Grande Prairie; On-site; CAD 29,000 - 32,000; Full time

Benefits offered by this job

Regular increases

Employee discounts

Flexible schedules

On-the-job training

Career advancement

Interview perks

Job summary

Skechers is hiring a Key Holder (Floor Leader) in a retail setting to manage daily store operations, mentor staff, and support sales goals. This entry-level management role focuses on delivering exceptional customer service while maintaining Skechers’ premium shopping environment.

The position offers a path toward Retail Management within a global brand, with on-the-job training and opportunities for advancement. Benefits include discounts and flexible schedules.

Qualifications

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.

Responsibilities

• Customer Service Management: Deliver expert product advice and ensure customers leave with the right fit and great experience.
• Retail Leadership: Oversee daily operations, store opening/closing, and security with high standards.
• Team Leadership: Mentor team members in entry-level retail skills and daily operations.
• Sales and Goals: Contribute to store targets using effective selling techniques.
• Store Operations: Execute merchandising plans, restock products, and maintain cleanliness.

Skills

Sales skills

Communication skills

Leadership

Problem solving

Customer service

Education

High school diploma or equivalent

Job description

Skechers is hiring a Key Holder (Floor Leader) in a retail setting to manage daily store operations, mentor staff, and support sales goals. This entry-level management role focuses on delivering exceptional customer service while maintaining Skechers’ premium shopping environment.

The position offers a path toward Retail Management within a global brand, with on-the-job training and opportunities for advancement. Benefits include discounts and flexible schedules.