Retail Floor Leader: Service, Ops & Mentoring

Skechers USA Canada Inc.; Red Deer; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Skechers discounts

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers USA Canada Inc. is seeking a Key Holder (Floor Leader) to help run daily store operations, mentor the team, and support sales goals. The role offers opportunities for advancement within Skechers' global brand and provides on-the-job training.

You will supervise opening and closing procedures, engage customers with expert product advice, and ensure a premium shopping environment while contributing to achieving store targets.

Qualifications

• Sales skills to drive revenue growth.
• Excellent communication skills in interpersonal situations.
• Ability to mentor team members and support entry-level staff.
• Problem-solving skills to resolve in-store issues.

Responsibilities

• Customer Service Management: Deliver expert product advice and ensure customers have a great shopping experience.
• Retail Leadership: Oversee daily store operations, opening/closing, and security protocols.
• Team Leadership: Mentor teammates in customer service, sales, and daily operations.
• Store Operations: Merchandise planning, restocking, and maintaining cleanliness.

Skills

Sales skills

Communication skills

Team mentorship

Problem solving

Education

High school diploma or equivalent

Job description

Skechers USA Canada Inc. is seeking a Key Holder (Floor Leader) to help run daily store operations, mentor the team, and support sales goals. The role offers opportunities for advancement within Skechers' global brand and provides on-the-job training.

You will supervise opening and closing procedures, engage customers with expert product advice, and ensure a premium shopping environment while contributing to achieving store targets.