Retail Floor Leader & Team Mentor

Skechers USA Canada Inc.; Oakville; On-site; CAD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Friends and Family discounts

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers USA Canada Inc. in Oakville, Ontario, seeks a Key Holder to support store operations and mentor teammates. In this entry-level management role, you’ll help drive sales, maintain a premium shopping environment, and assist with opening/closing procedures.

You’ll engage customers with product expertise, supervise daily tasks, and foster a respectful, safe work atmosphere. Prior Key Holder or supervisor experience is a plus.

Qualifications

• High school diploma or equivalent.
• Experience as Key Holder/Shift Leader preferred but not required.
• Excellent communication skills, both written and verbal.

Responsibilities

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products.
• Retail Leadership Role: Supervise daily operations, including store opening/closing procedures.
• Team Leadership: Mentor and support team members in customer service and daily operations.
• Sales and Goals: Help achieve store and individual targets with effective selling techniques.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness.
• Retail Supervisor Duties: Oversee stock and inventory with store management.
• Problem Solving: Identify and resolve in-store issues to ensure a smooth experience.

Skills

Customer Service Management

Retail Leadership

Team Leadership

Sales targets

Store Operations

Problem Solving

Organizational skills

Confidentiality

Education

High school diploma or equivalent

Job description

Skechers USA Canada Inc. in Oakville, Ontario, seeks a Key Holder to support store operations and mentor teammates. In this entry-level management role, you’ll help drive sales, maintain a premium shopping environment, and assist with opening/closing procedures.

You’ll engage customers with product expertise, supervise daily tasks, and foster a respectful, safe work atmosphere. Prior Key Holder or supervisor experience is a plus.