Retail Floor Leader: Elevate Customer Experience & Ops

Skechers U.S.A., Inc.; Winnipeg; Hybrid; CAD 22,000 - 29,000; Full time

Benefits offered by this job

Generous employee discounts

Flexible schedules

On-the-job training

Career advancement opportunities

Job summary

Skechers U.S.A., Inc. is hiring a Key Holder (Floor Leader) in Winnipeg. You will help manage daily store operations, mentor team members, and drive sales while delivering exceptional customer service.

This entry-level leadership role offers opportunities to grow into Retail Management within a global brand. Expect a starting pay rate of CAD 18.58 per hour with regular increases, flexible scheduling, and access to employee discounts on Skechers products.

Qualifications

• High school diploma preferred but not required.
• Sales skills to drive revenue growth.
• Excellent communication skills in written and verbal form.

Responsibilities

• Provide exceptional customer service and product advice.
• Oversee daily store operations as a floor leader.
• Mentor team members in basic retail tasks and selling techniques.
• Contribute to achieving store and individual sales targets.
• Execute merchandising and stock replenishment to maintain a premium store environment.
• Assist with inventory control and store security procedures.
• Proactively resolve in-store issues to ensure a smooth shopping experience.

Skills

Sales skills

Customer service

Communication

Team mentoring

Education

High school diploma or equivalent

Job description

Skechers U.S.A., Inc. is hiring a Key Holder (Floor Leader) in Winnipeg. You will help manage daily store operations, mentor team members, and drive sales while delivering exceptional customer service.

This entry-level leadership role offers opportunities to grow into Retail Management within a global brand. Expect a starting pay rate of CAD 18.58 per hour with regular increases, flexible scheduling, and access to employee discounts on Skechers products.