Retail Department Lead – Drive Sales & Customer Experience

Loblaw Companies Limited; Grimsby; On-site; CAD 50,000 - 70,000; Full time

Job summary

A major Canadian retailer is seeking a PC Express Department Manager in Grimsby, Ontario. This role involves anticipating customer needs, leading a team to achieve departmental sales goals, and maintaining high operational standards. Ideal candidates will possess exceptional customer service skills, previous management experience in retail or food services, and the ability to work evenings and weekends. The company values diversity and offers a supportive work culture with comprehensive benefits.

Benefits

Comprehensive training

Flexible working hours

Progressive career opportunities

Qualifications

• Previous management experience in retail or food services.
• Exceptional customer service skills required.
• Ability to work in a Unionized environment during evenings and weekends.

Responsibilities

• Anticipate customer needs with a focus on service.
• Lead and motivate colleagues for success.
• Accountable for departmental sales and financial results.
• Maintain merchandising and operational standards.

Skills

Exceptional customer service skills

Ability to build customer loyalty

Leadership and coaching

Management experience

Job description

A major Canadian retailer is seeking a PC Express Department Manager in Grimsby, Ontario. This role involves anticipating customer needs, leading a team to achieve departmental sales goals, and maintaining high operational standards. Ideal candidates will possess exceptional customer service skills, previous management experience in retail or food services, and the ability to work evenings and weekends. The company values diversity and offers a supportive work culture with comprehensive benefits.