Retail Department Lead — Customer Experience & Growth

RONA; Rouyn-Noranda; Vor Ort; CAD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Inclusive environment

Employee discounts

Benefits package

Career advancement

Zusammenfassung

RONA in Rouyn-Noranda, Canada, seeks a store supervisor with strong leadership and retail management experience to lead a department and drive customer service excellence. The role focuses on supervising priorities, merchandising, and staffing to meet sales targets and store standards.

The ideal candidate has 5 years of personnel management experience, proven ability to manage a retail operation, and autonomous decision-making.

Qualifikationen

• 5 years experience in personnel management.
• Experience managing a retail business.
• Strong leadership skills, resourceful and autonomous.

Aufgaben

• Supervise work according to set priorities and the company’s requirements.
• Resolve any issue that may arise while ensuring customer satisfaction.
• Carry out merchandising duties according to the Store Manager’s directions.
• Supervise the replenishment process.
• Manage promotional activities according to sales, company initiatives. Be aware of current trends and competitors to help develop effective marketing strategy.
• Assist in recruiting staff for the department under your responsibility.
• Determine work schedule while complying with the established labour budget and ensuring that customer needs are met.
• Coach, encourage, and motivate teams.
• Other related tasks to ensure the store runs smoothly.

Kenntnisse

Leadership

Retail management

Staff coaching

Customer service

Jobbeschreibung

RONA in Rouyn-Noranda, Canada, seeks a store supervisor with strong leadership and retail management experience to lead a department and drive customer service excellence. The role focuses on supervising priorities, merchandising, and staffing to meet sales targets and store standards.

The ideal candidate has 5 years of personnel management experience, proven ability to manage a retail operation, and autonomous decision-making.