Retail Department Manager — Lead Teams & Growth

RONA; Pincourt; On-site; CAD 42,000 - 56,000; Full time

Job summary

RONA affiliated dealers across Canada are seeking a capable department supervisor to drive customer service and sales excellence. You will lead a team, oversee merchandising, and manage staffing and schedules to meet business priorities.

Join a network of independent dealers focused on growth, community impact, and a rewarding, dynamic work environment. Prior retail leadership and strong communication are essential for success.

Qualifications

• 2 years experience in personnel management.
• Experience managing a retail business.
• Strong leadership skills, resourceful and autonomous.
• Excellent communication skills.

Responsibilities

• Supervise work according to set priorities and the company's requirements
• Resolve any issue that may arise while ensuring customer satisfaction
• Carry out merchandising duties according to the Store Manager's directions
• Supervise the replenishment process
• Manage promotional activities according to sales, company initiatives. Be aware of current trends and competitors to help develop effective marketing strategy
• Assist in recruiting staff for the department under your responsibility
• Determine work schedule while complying with the established labour budget and ensuring that customer needs are met
• Coach, encourage, and motivate teams
• Other related tasks to ensure the store runs smoothly

Skills

Leadership

Communication

Retail management

Team supervision

Autonomous

Job description

RONA affiliated dealers across Canada are seeking a capable department supervisor to drive customer service and sales excellence. You will lead a team, oversee merchandising, and manage staffing and schedules to meet business priorities.

Join a network of independent dealers focused on growth, community impact, and a rewarding, dynamic work environment. Prior retail leadership and strong communication are essential for success.