Retail Front End Supervisor — Elevate Customer Service

RONA; Rosemère; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Inclusive environment

Employee discounts

Insurance benefits

Telemedicine access

Career advancement

Training programs

Job summary

RONA in Rosemère, Quebec is seeking a dedicated Store Supervisor to lead front-line teams and uphold service standards. You will supervise cash handling, oversee register coverage, and mentor staff in delivering exceptional customer experiences.

Join a retailer committed to community involvement with opportunities for advancement, ongoing training, and a strong focus on safety and employee well-being. This on-site role supports a busy retail environment.

Qualifications

• 1 year of retail experience
• 1 year of experience in team supervision
• Strong problem solving skills

Responsibilities

• Supervise frontend staff to ensure service standards
• Oversee register coverage and store supply usage
• Provide refunds and monitor cash drawer amounts
• Perform opening and closing procedures
• Understand, train and promote company programs and initiatives (Pro, RPP, financing, survey, fundraising)
• Train and mentor new associates
• Other related tasks to ensure the store runs smoothly

Skills

Strong problem solving

Excellent communication

Attention to detail

Job description

RONA in Rosemère, Quebec is seeking a dedicated Store Supervisor to lead front-line teams and uphold service standards. You will supervise cash handling, oversee register coverage, and mentor staff in delivering exceptional customer experiences.

Join a retailer committed to community involvement with opportunities for advancement, ongoing training, and a strong focus on safety and employee well-being. This on-site role supports a busy retail environment.