Retail Assistant Store Manager — Lead Operations & Team Growth

Dollarama; Nova Scotia; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Career development opportunities

Job summary

Dollarama is seeking an Assistant Store Manager in Nova Scotia to support the Store Manager in daily retail operations, drive customer satisfaction, and help achieve sales goals. You will act as Manager on Duty in the Store Manager’s absence, oversee staff, and participate in hiring and performance management.

Open availability, a minimum of two years in retail, and at least two years in a supervisory role are required.

Qualifications

• Minimum of two years of retail experience.
• At least two years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.

Responsibilities

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

Skills

Staff management

Leadership

Customer service

Merchandising

Communication

Decision-making

Job description

Dollarama is seeking an Assistant Store Manager in Nova Scotia to support the Store Manager in daily retail operations, drive customer satisfaction, and help achieve sales goals. You will act as Manager on Duty in the Store Manager’s absence, oversee staff, and participate in hiring and performance management.

Open availability, a minimum of two years in retail, and at least two years in a supervisory role are required.