Restaurant Operations Lead (Shift Manager)

HMSHost; Dorval; On-site; CAD 42,000 - 62,000; Full time

Job summary

HMSHost in Dorval, Canada is seeking a Shift Manager I to assist the general management in daily restaurant operations, ensuring the venue is clean, staffed and ready for business.

You will supervise associates, participate in hiring decisions, manage opening/closing duties, monitor safety, and uphold HACCP standards while processing orders and cash handling according to policy. Flexibility with shifts and clear team communication are required.

Qualifications

• Requires a minimum of 2 years food and beverage, cash handling, and customer service experience.
• Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, and converse with customers.
• Ability to work shifts during various operating days and hours; opening, busy day parts, and closing to monitor associates.
• Knowledge of federal, state, local sanitary, safety, and health standards and HACCP procedures.

Responsibilities

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Supervises day-to-day activities of associates within a defined unit.
• Participates in the interview process, provides input in hiring, and recommends termination or promotions to the GM.
• Assigns work tasks, prepares schedules, and ensures shifts are covered.
• Monitors compliance with wellness and safety procedures and reports concerns to the GM.
• Operates cash register and handles cash following HMSHost policies and ensures security of cash.
• Places orders for units, receives goods, processes invoices.

Skills

Customer service

Cash handling

Supervision

Communication

Job description

HMSHost in Dorval, Canada is seeking a Shift Manager I to assist the general management in daily restaurant operations, ensuring the venue is clean, staffed and ready for business.

You will supervise associates, participate in hiring decisions, manage opening/closing duties, monitor safety, and uphold HACCP standards while processing orders and cash handling according to policy. Flexibility with shifts and clear team communication are required.