Restaurant Leader: Elevate Guest Experience & Service

Qualicum Beach Cafe; Qualicum Beach; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Gratuities & benefits

Staff discounts

Bonus

On-site parking

Profit sharing

Relocation assistance

Dental care

Extended health care

Job summary

Push Operations in Canada seeks a restaurant leader with a passion for hospitality and guest connection to elevate the dining experience. You will guide service from floor to guest, while ensuring safety and high standards.

The ideal candidate has 3+ years in management, strong wine knowledge, and a positive, calm leadership style. You will oversee shifts, onboard new staff, manage costs, and drive sales initiatives in a fast-paced setting.

Qualifications

• 3+ years of management or leadership experience in a similar role
• Honesty, openness and kindness
• Friendly, outgoing demeanor with positive energy
• Self-motivated learner with goal orientation
• Strong organization skills under pressure
• Lead by example with respectful teamwork
• Problem solving and conflict resolution abilities
• Strong wine knowledge and fine-dining experience
• WSET Level 2+ is an asset
• Serving It Right Certification is required

Responsibilities

• Deliver excellent guest service and create a memorable dining experience
• Manage day-to-day restaurant operations for smooth shifts
• Assist guests with menu items in an informative way
• Handle billing and managerial tasks such as voids and quality service authorization
• Enforce policies and lead the team to follow operational standards
• Maintain knowledge of all menus and promotions
• Uphold safety and sanitation policies for food and beverage
• Respectfully handle guest interactions and issues
• Oversee and develop multiple hourly staff
• Assist with onboarding and training of new team members
• Control inventory and oversee ordering procedures
• Ensure cost control procedures are followed
• Manage opening and closing procedures
• Create marketing and sales initiatives
• Perform other duties as assigned

Skills

Guest service

Team leadership

Wine knowledge

Conflict resolution

Training/Onboarding

Cost control

Organizational skills

Education

WSET Level 2+

Serving It Right Certification

Job description

Push Operations in Canada seeks a restaurant leader with a passion for hospitality and guest connection to elevate the dining experience. You will guide service from floor to guest, while ensuring safety and high standards.

The ideal candidate has 3+ years in management, strong wine knowledge, and a positive, calm leadership style. You will oversee shifts, onboard new staff, manage costs, and drive sales initiatives in a fast-paced setting.