Shift Leader: Fast-Food Ops & Team Growth

McDonalds; Hampstead; On-site; CAD 48,000 - 60,000; Full time

Job summary

McDonald's Hampstead, QC is seeking a Shift Running Manager to lead our restaurant team during shifts, driving excellent customer service and food quality. You will oversee daily operations, ensure compliance with standards, and support the crew to achieve targets.

The role requires strong leadership, communication, and multitasking abilities, with flexible availability including weekends and holidays. You will play a key role in maintaining a safe, clean, and positive work environment and

Qualifications

• Leadership and team management experience.
• Strong communication and interpersonal abilities.
• Proven ability to deliver excellent customer service.
• Ability to multitask and work efficiently under pressure.

Responsibilities

• Lead and manage crew during shifts to ensure top service.
• Coordinate daily operations and ensure adherence to standards.
• Manage inventory, staffing, and scheduling for optimal performance.
• Ensure food safety, cleanliness, and quality standards are met.
• Address customer concerns promptly and professionally.
• Train, mentor, and support team members to improve performance.

Skills

Leadership

Team management

Customer service

Communication

Multitasking

Reliability

Job description

McDonald's Hampstead, QC is seeking a Shift Running Manager to lead our restaurant team during shifts, driving excellent customer service and food quality. You will oversee daily operations, ensure compliance with standards, and support the crew to achieve targets.

The role requires strong leadership, communication, and multitasking abilities, with flexible availability including weekends and holidays. You will play a key role in maintaining a safe, clean, and positive work environment and