Food Service Supervisor: HACCP & Safety Leader

COMPASS GROUP CANADA; Canada; Remote; CAD 42,000 - 62,000; Full time

Job summary

Compass Group Canada is seeking a Food Service Supervisor to support Shift Managers in supervising multiple food service units within our Canadian locations. The role involves coordinating menu production, scheduling staff, hiring and training, and ensuring accurate cash readings.

The successful candidate will help resolve labor relations issues, monitor inventories and costs, and maintain a positive, safety-conscious workplace in line with HACCP standards and WHMIS regulations.

Qualifications

• At least 1 year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Comprehensive health and safety knowledge and training.
• Knowledge of food service catering.
• Strong supervisory skills and the capability to lead staff.
• Employee relations experience in a unionized environment is an asset.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Knowledge of Microsoft Office.

Responsibilities

• Assist the Shift Managers to supervise multiple food service units.
• Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
• Learn from and assist the Shift Manager to resolve labor relation issues, track and produce reports on weekly inventories, sales revenue, labor and food cost.
• Communicate positively and enthusiastically to the café patrons and address their issues promptly.
• Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
• Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
• Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Skills

Supervisory skills

Customer service

Communication

Leadership

Team management

Microsoft Office

Education

FoodSafe Level 1 Certification

Tools

MS Office

Job description

Compass Group Canada is seeking a Food Service Supervisor to support Shift Managers in supervising multiple food service units within our Canadian locations. The role involves coordinating menu production, scheduling staff, hiring and training, and ensuring accurate cash readings.

The successful candidate will help resolve labor relations issues, monitor inventories and costs, and maintain a positive, safety-conscious workplace in line with HACCP standards and WHMIS regulations.