Restaurant manager

Tim Hortons Québec; Stayner; On-site; CAD 42,000 - 68,000; Full time

Benefits offered by this job

Newcomer support

Youth mentorship

Indigenous partnerships

Other benefits

Job summary

Tim Hortons Québec in Stayner, Ontario is seeking a Restaurant Manager to lead daily operations, train staff, schedule shifts, and ensure top customer service in a fast-paced setting.

The role requires 3–5 years of experience and English language proficiency. This permanent, full-time position offers opportunities to collaborate on marketing plans and supplier coordination within a dedicated team.

Qualifications

• Secondary school graduation certificate is required.
• Experience: 3–5 years in restaurant/foodservice management.
• Work language: English.

Responsibilities

• Analyze budget to boost and maintain restaurant profits.
• Evaluate and supervise daily operations.
• Monitor staff performance and provide training.
• Plan and organize daily operations and staff schedules.
• Ensure health and safety regulations are followed.
• Participate in marketing plans and supplier negotiations.
• Address customer complaints and provide excellent service.
• Organize inventory and lead a team of staff.

Skills

English language

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 3 years to less than 5 years

• Work Term: Permanent
• Work Language: English
• Hours: 32 to 44 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 3 years to less than 5 years
• or equivalent experience

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 11-15 people
• 16-20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Employment terms options

• Early morning
• Evening
• Shift
• Morning
• On call
• Day
• Weekend

Other Benefits

• Other benefits

Support for newcomers and refugees

• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations