Restaurant manager

Tim Hortons Québec; Sherwood Park; On-site; CAD 42,000 - 58,000; Full time

Job summary

Tim Hortons Québec is seeking a restaurant operations supervisor to manage daily activities and ensure service quality in a fast-paced environment. You will monitor staff performance, recruit and train team members, and prepare schedules to maintain smooth daily operations.

The role requires 2+ years of managerial experience, fluency in English, and a focus on health and safety standards in a customer-facing setting.

Qualifications

• Experience required: 2 years to less than 3 years.
• Education: College/CEGEP.
• Work language: English.

Responsibilities

• Monitor staff performance
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Plan, organize, direct, control and evaluate daily operations

Skills

Staff management

Recruitment

Scheduling

Training

Customer service

Education

College/CEGEP

Job description

• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Plan, organize, direct, control and evaluate daily operations

• Education:
• Expérience:

Education

• College/CEGEP

Tasks

• Monitor staff performance
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Plan, organize, direct, control and evaluate daily operations

Work conditions and physical capabilities

• Attention to detail
• Combination of sitting, standing, walking

Experience

• 2 years to less than 3 years

Employment terms options

• Day
• Weekend
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 32 hours per week