Restaurant assistant manager

Tim Hortons Québec; Grand Bend; On-site; CAD 52,000 - 68,000; Full time

Job summary

Tim Hortons Québec in Grand Bend, Ontario is seeking a restaurant supervisor to manage daily operations, budgets, and staff performance.

The role focuses on controlling costs, optimizing menu pricing, and leading a team in a fast-paced setting to deliver consistent customer service. You will monitor revenues, organize schedules, and ensure compliance with health and safety standards.

Qualifications

• 1 year to less than 2 years of experience.
• Work language: English.
• Hours: 30 to 40 hours per week.

Responsibilities

• Analyze budget to boost and maintain profits.
• Develop budget for food, ingredients, and supplies.
• Evaluate daily operations and scheduling.
• Recruit, train, and supervise staff.
• Balance cash and prepare reports.
• Ensure health and safety regulations are followed.
• Negotiate with suppliers and cater clients.
• Participate in marketing plans.

Skills

Attention to detail

Customer service

Team leadership

Multitasking

Education

College/CEGEP

Job description

Education

• Education:
• Expérience:

Education

• College/CEGEP

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 1 year to less than 2 years
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week