Restaurant manager

Burger King; Ottawa; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Life insurance

Job summary

Burger King in Ottawa is seeking a hands-on Operations Manager to lead daily restaurant activities, manage inventory, and ensure high customer service standards.

With 2–3 years of experience, you will supervise 5–10 staff, balance cash, implement procedures, and collaborate on marketing plans in a fast-paced environment. You will coordinate with suppliers, ensure health and safety compliance, and drive cost control while maintaining excellent guest experiences.

Qualifications

• Secondary school education required.
• Experience in a supervisory role is preferred.

Responsibilities

• Plan and direct daily operations.
• Balance cash and prepare financial reports.
• Supervise staff of 5–10 people.
• Ensure health and safety regulations are followed.
• Organize and maintain inventory.
• Contribute to marketing plans and implementations.
• Address customers' complaints or concerns.
• Provide excellent customer service.

Skills

Customer service

Communication

Team leadership

Attention to detail

Reliability

Organized

Flexibility

Education

Secondary (high) school graduation certificate

Tools

MS Office

Point of sale system

Electronic cash register

Job description

• Secondary (high) school graduation certificate

Education

• Secondary (high) school graduation certificate

Work setting

• Various locations

Budgetary responsibility

• 0 - $100,000

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Computer and technology knowledge

• Electronic cash register
• MS Office
• Point of sale system

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Employment terms options

• Early morning

Government programs

• Recognized employer

Employment terms options

• Evening
• Shift

Experience

• 2 years to less than 3 years

Employment terms options

• Morning
• Night
• Day
• Weekend
• Overtime available

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Life insurance