restaurant manager

Harvey's; Niagara Falls; On-site; CAD 45,000 - 65,000; Full time

Job summary

Harvey's in Niagara Falls, Canada is seeking an experienced restaurant manager to oversee daily operations, lead a team, and optimize profitability. You will analyze budgets, adjust menus, and schedule staff to meet busy restaurant demands.

The role requires 2–3 years of relevant experience, strong Excel/Office skills, and a proven ability to manage a fast-paced environment while ensuring top customer service and compliance with safety standards. On-site position.

Qualifications

• Secondary school graduation certificate or equivalent experience.
• 2 years to less than 3 years of experience in a related role.
• On-site work at a physical location with no remote option.

Responsibilities

• Analyze budget to boost and maintain the restaurant’s profits.
• Evaluate daily operations and adjust food prep methods and menu prices.
• Monitor, recruit, train, and supervise staff; set schedules.
• Organize daily operations and ensure health and safety regulations are followed.
• Balance cash, complete reports, and conduct performance reviews.
• Organize and maintain inventory; negotiate supplier arrangements.
• Address customer complaints and provide excellent service.

Skills

Multitask

Team player

Oral communication

Written communication

Attention to detail

Reliability

Organized

Customer focus

Dependability

Flexibility

Education

Secondary school graduation certificate

Or equivalent experience

Tools

MS Excel

MS Office

MS Outlook

MS PowerPoint

MS Windows

MS Word

Job description

• Secondary (high) school graduation certificate

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor staff performancePlan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 1 to 2 people
• 3-4 people
• 5-10 people

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Large workload

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth