Restaurant manager

Tim Hortons Québec; Richmond Hill; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health care plan

Bonus

Life insurance

Job summary

Tim Hortons Québec is seeking an attentive Restaurant Supervisor to oversee daily operations, supervise 11-15 staff, and ensure smooth service in a fast-paced environment.

You will monitor revenues, balance cash, plan schedules, enforce health and safety, handle customer concerns, and maintain inventory while delivering excellent customer service.

This permanent, English-language role offers 40–44 hours weekly, with evening, day, and weekend shifts, health care, and a bonus program.

Qualifications

• Secondary school graduation is required.
• 1–2 years of experience in a similar role.
• Ability to work in a fast-paced environment.
• Willingness to work evenings, days and weekends.

Responsibilities

• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Set staff work schedules and supervise staff.
• Balance cash and complete balance sheets and related reports.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Provide excellent customer service.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Attention to detail

Excellent written communication

Client focus

Dependability

Multitasking

Organized

Education

Secondary school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Balance cash and complete balance sheets, cash reports and related forms
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 11-15 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Dependability
• Excellent written communication
• Organized
• Reliability
• Ability to multitask

Screening questions

• Do you have experience working in this field?

Employment terms options

• Evening

Employment terms options

• Day
• Weekend

Health benefits

• Health care plan

Financial benefits

• Bonus
• Life insurance
• Work Term: Permanent
• Work Language: English
• Hours: 40 to 44 hours per week