restaurant manager

Government of Canada - Central; Hamilton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to manage restaurant operations. This role involves analyzing budgets, supervising staff, and ensuring high-quality customer service in a fast-paced environment. The successful candidate will thrive under pressure, possess excellent communication skills, and be a reliable team player. Join a dynamic team where your contributions will directly impact the restaurant's success and customer satisfaction. If you are passionate about the hospitality industry and have the ability to multitask effectively, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a fast-paced environment.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Analyze budgets and maintain restaurant profits.
• Recruit, train, and supervise staff while ensuring operations run smoothly.
• Address customer complaints and provide excellent service.

Skills

Client focus

Excellent oral communication

Excellent written communication

Dependability

Team player

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service

Additional Information

Security and Safety

• Criminal record check

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal Suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask