Restaurant manager

Subway Group; British Columbia; On-site; CAD 52,000 - 68,000; Full time

Job summary

Subway Group in British Columbia seeks an operations supervisor to oversee daily restaurant activities. You will monitor revenues, plan and organize operations, and set staff work schedules, ensuring 40 hours per week and English communication.

You will train staff, implement service procedures, conduct performance reviews, manage inventory and health and safety, negotiate with suppliers, and address customer concerns to maintain service quality.

Qualifications

• Secondary school graduation required.
• 2 years to less than 3 years of experience preferred.

Responsibilities

• Monitor revenues to determine labour cost.
• Plan and organize daily operations.
• Set staff work schedules.
• Train staff.
• Determine type of services offered and implement procedures.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and supplies.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Staff management

Customer service

Health & safety

Negotiation

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Tasks

• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Set staff work schedules
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Employment terms options

• Shift

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week