Restaurant Assistant Manager

Tim Hortons; Kingston; On-site; CAD 31,220 - 44,465; Full time

Job summary

Tim Hortons in Kingston, Ontario is seeking a Restaurant Assistant Manager to lead daily operations and support the management team. You will supervise staff, manage customer service, and ensure health and safety standards are followed.

The role requires strong interpersonal and organizational skills, the ability to work in a fast-paced environment, and proficiency with MS Office applications. A secondary school diploma and 1–2 years of experience are expected.

Qualifications

• Secondary school graduation certificate.
• 1 year to less than 2 years of experience.
• Proficiency with MS Excel, MS Office, MS Word, and spreadsheets.
• Ability to work in a fast-paced environment under pressure.
• Strong interpersonal, organizational, and customer service skills.

Responsibilities

• Determine type of services to be offered and implement operational procedures.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.
• Supervise staff in various areas of responsibility.

Skills

Customer service

Interpersonal skills

Organizational skills

Work under pressure

Education

High school diploma

Tools

MS Excel

MS Office

MS Word

Spreadsheets

Job description

Tim Hortons, operated by Saisethsons Hospitality Ontario Inc. in Kingston, ON, is hiring a Restaurant Assistant Manager to lead daily operations and support the management team.

Responsibilities

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations
• Supervise staff in various areas of responsibility

Requirements

• Secondary (high) school graduation certificate
• 1 year to less than 2 years of experience
• Proficiency with MS Excel, MS Office, MS Word, and spreadsheets
• Ability to work in a fast-paced environment under pressure
• Strong interpersonal, organizational, and customer service skills

Work Conditions

Fast-paced environment, work under pressure, repetitive tasks, combination of sitting, standing, and walking, standing for extended periods.

Personal Suitability

Client focus, dependability, efficient interpersonal skills, flexibility, organized, reliability, team player.

Salary

$27.47/hour, 40 hours per week. Flexible hours and overtime available.

Secondary (high) school graduation certificate; 1 year to less than 2 years of relevant experience; proficiency with MS Office suite