Response Associate

Hagerty Consulting Inc; Canada; On-site; CAD 50,000 - 80,000; Full time

Job summary

A consulting firm in Canada is seeking a Response Associate for an on-call position supporting emergency response functions. Candidates must be available to deploy within 24 to 72 hours and stay on-site for at least 30 days. Responsibilities include managing shift logs, providing administrative support, and developing operational reports. A bachelor's degree or relevant experience is required, along with proficiency in Microsoft Office. Competitive salary and comprehensive benefits are offered.

Benefits

Health, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Qualifications

• Bachelor's degree or higher from an accredited university and at least one year of professional experience.
• National Incident Management System training or credentials.
• Proficient in Microsoft Office Suite products including Word, PowerPoint, Excel, Teams, and SharePoint.

Responsibilities

• Maintain and manage shift logs and resource tracking databases.
• Provide administrative support including organization of meetings.
• Serve as the point of contact for routine information requests.

Skills

Proficiency in Microsoft Office Suite

Ability to work 12-hour shifts

Education

Bachelor's degree or higher

Job description

As Hagerty grows, we continue to look for talented professionals from a variety of backgrounds to provide holistic solutions to our clients. Currently, we are seeking a Response Associate to serve on an on‑call basis. Candidates for response missions must be available to deploy within 24 to 72 hours of notice and remain on‑site for at least 30 days. During an activation, a Response Associate will work to support the successful completion of our client’s incident objectives and coordinate with various partner agencies and Emergency Support Functions (ESFs).

This posting is being used to build a talent pipeline for potential future openings across our emergency response function. While we may not have an immediate opening, we are continuously reviewing applicants and may hire directly from this pool as roles become available, contingent upon client needs.

Responsibilities of the Response Associate Include

• Maintain and manage shift logs, status boards (SITREPs), and resource tracking databases, ensuring real‑time data accuracy for operational readiness.
• Provide administrative and technical support to a specific functional section (e.g., Planning or Operations), including organization of meetings and distributing required documents, such as Incident Action Plans (IAPs).
• Serve as the initial point of contact for routine information requests from clients, escalating issues as appropriate to internal leadership.
• Develop and format operational reports, presentation materials, and internal briefings.
• Support various other tasks as needed to ensure smooth operations within emergency operations center (EOC) and/or joint field office (JFO) functions.

Qualifications of the Response Associate Include

• A bachelor’s degree or higher from an accredited university and at least one (1) year of professional experience, or a total of at least four (4) years of experience in a relevant field may be substituted in lieu of a degree.
• National Incident Management System (NIMS) Incident Command System (ICS) All‑Hazards Position Specific training courses or credentials.
• Proficiency in Microsoft Office Suite products (including Word, PowerPoint, Excel, Teams, and SharePoint).
• The ability to work 12‑hour shifts as needed based on the client’s operational tempo.

Compensation for the Response Associate Includes

• Salary range of $50,000-$80,000. Compensation decisions depend on a wide range of factors, including but not limited to skills, experience and training, licensure and certifications, internal equity, location, travel requirements, and other business and organizational needs.
• Comprehensive benefits program including health/dental/vision insurance, 401(k) retirement plan, flexible spending accounts (FSA) for health and transit/parking, short‑ and long‑term disability insurance, life insurance, paid time off, holidays, sick leave, and more.

Hagerty Consulting is an Equal Opportunity Employer. We welcome applications from a wide range of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity/national origin, gender, sexual orientation, gender identity or expression, pregnancy, religion, age, disability, marital status, military status, genetic information, or any other status, characteristic or condition protected by local, state, or federal law. We promote equal opportunity in all our employment decisions, including but not limited to recruitment, hiring, compensation, training, promotion, demotion, transfer, lay‑off and termination, and all other terms and conditions of employment.