Resident Manager

Compass Group North America; London; On-site; CAD 42,000 - 68,000; Full time

Job summary

A global foodservice provider is seeking a Resident Manager in London, Ontario. This position involves maintaining client relationships, developing staffing schedules, and ensuring service quality on site. The ideal candidate will have at least 5 years of leadership experience in facility management, knowledge of cleaning systems, and strong communication skills. The role emphasizes safety and operational efficiency, offering competitive compensation ranging from $42,400 to $67,500 annually.

Qualifications

• 5 years’ leadership experience in facility management context.
• Experience with cleaning equipment and systems.
• Ability to lead and manage a team effectively.

Responsibilities

• Maintain positive client relationships through regular contact.
• Develop staffing schedules and monitor budgets.
• Inspect the worksite for consistent service delivery.
• Review operational efficiencies with management.
• Drive cost efficiencies and resolve issues proactively.
• Ensure safety standards and report incidents.
• Administer corrective discipline as needed.

Skills

Leadership/supervisory experience

Knowledge of cleaning systems

Team motivation

Strong communication skills

Knowledge of MS Word

Knowledge of MS Excel

Job description

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.

Why work with Chartwells?

We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy‑eating solutions.

Click here to view our Team Member video!

Job Summary

In accordance with provincial legislation and our commitment to transparent hiring practices, the compensation range for this position is provided. Final compensation will be determined based on qualifications, experience, and internal equity. Canadian work experience is not required. Please note that artificial intelligence tools are utilized in the applicant screening process.

This is a posting for an existing job vacancy.

Pay range is $42,400 - $67,500 annually.

Now, if you were to come on board as one of our Resident Managers, we’d ask you to do the following for us:

• Maintain a positive relationship with client through daily contact to discuss areas of concern, report on deficiencies and obtain any new assignments.
• Develop staffing schedule and directly control budgeted hours and expenses for the assigned location.
• Inspect the worksite daily and on an ongoing basis to ensure the delivery of services is consistent with the work specifications and required quality assurance standards.
• Review efficiencies of operations and assist Operations Manager in improving and upgrading standards, work schedules, etc.
• Drive cost efficiencies, provide technical advice, troubleshoot problems and proactively resolve issues.
• Responsible for the safety of all personnel, address safety concerns and ensure that equipment is in safe working condition.
• Ensure all accidents and/or property damage is reported in accordance with Company policy.
• Administer appropriate corrective disciplinary action when necessary.

Think you have what it takes to be the Resident Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• 5 years’ leadership/supervisory experience in a cleaning, facility management environment.
• Knowledge and experience in the use of equipment, cleaning systems and products.
• Capability to effectively motivate, lead and performance manage a team
• Strong communication skills, both verbal and written
• Knowledge of MS Word and Excel

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.